Help & support

WholesalePro lets you build multi-condition wholesale discount rules that apply automatically at checkout via Shopify Functions — no discount codes, no theme edits.

Getting started

1. Open the app and click New rule.
2. Set the discount (percentage or fixed amount), add one or more conditions, then Save.
3. Click Activate rule — the discount now applies automatically to every eligible cart.

Conditions & logic

• Order subtotal and product count: ≥, ≤, =, >, <, ≠
• Customer tag: has tag / does not have tag
• Combine conditions with Match ALL (AND) or Match ANY (OR). For multiple tags, add one condition per tag.

Common questions

Why isn't my discount applying? Make sure the rule is Active, the cart meets the conditions, and allow a moment for new discounts to propagate.

I don't see my customer tags. The picker samples existing customers; if none have tags, type the tag exactly as it appears.

Can discounts stack? Each rule has a stacking toggle for product & shipping discounts; order discounts never stack with each other.

Contact us

Email info@thecanaryweb.com with your store URL and the rule name, and we'll help.